The tremendous news that Nissan’s Sunderland plant will be one of only three locations in the world to develop these new electric cars underlines the outstanding capabilities of the Sunderland workforce and the high regard in which they’re held by the company.
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Printable versionCall centre robots on the horizon?
2009-09-03Newsfeed
A Newcastle firm which plans to replace call centre workers with artificially-intelligent 'robots' has announced an agreement with Sunderland Software City
A Newcastle firm which plans to replace call centre workers with artificially-intelligent 'robots' has announced an agreement with Sunderland Software City
Artingence will work with the Wearside initiative - which aims to encourage the growth of software businesses in Sunderland - on several different projects.
The partnership follows a series of meetings between the company and the University of Sunderland's Professor John MacIntyre and Software City CEO Bernie Callaghan.
The University of Sunderland is involved in the development of some of the world's leading artificially-intelligent technology.
It also specialises in technology focusing on the interaction between computers and humans. It has laboratory facilities which will be used to develop Artingence's plans for a call centre staffed by computers.
Dr Odin Taylor, an expert in artificial intelligence and software development, will lead the collaborative venture and will advise Artingence on technical matters alongside Professor MacIntyre.
Copyright © Press Association 2009
The NETPark Net project is part financed by the European Union’s ERDF Competitiveness programme 2007-13, securing £0.22m of ERDF investment through the Regional Development Agency One NorthEast. The ERDF programme is bringing over £250m into the North East to support innovation, enterprise and business support across the region. This project has received funding from Durham County Council through County Durham Development Company.
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